The Chip Merchant

TCM Partners with Telcentris for Hosted VoIP Solutions

TCM is proud to announce its partnership with Telcentris to provide hosted VoIP solutions.

A proven leader in cloud communication services and unified communication solutions, Telcentris enhances TCM’s current cloud offerings with the addition of hosted PBX phone solutions. Much like servers and desktops, businesses are now moving their phone systems to the cloud. You can now eliminate the capital expense required when investing in a new phone system. With a hosted phone system, only the desktop phones are located in your office. The management and support of the phone system are done in the cloud.

If you are looking to replace or upgrade you current phone system, give TCM a call today to find out why moving to a hosted VoIP solution makes sense for your business.

To learn more about Telcentris, visit their website at www.telcentris.com.


Tech Industry News

Cloud Security

We’ve spoken quite a bit in our newsletter about “The Cloud” and virtualization, and what it can do for you. Now that we have our cloud up and running, we thought we should talk a little about security in our cloud. One of the biggest concerns with hosting your server somewhere else with someone else is security. How do you know that your data is secure, and not able to be accessed by anyone else?

In our case we take this VERY seriously, so we’ve designed our whole infrastructure to better enable security, and keep your data safe and private.

Our Cloud infrastructure is very similar to a physical infrastructure would be, we have a firewall ( pfSense ) that sits on the internet in front of your environment. That firewall is given a publicly accessible address, and your server sits on a private IP range behind the firewall, just like in a normal physical network type situation. That firewall provides not only packet inspection level security, but also can be configured to act as a VPN endpoint. This allows us to create a Site-ToSite VPN keeping you connected to your server at all times, or to setup a mobile VPN connection that you can access from anywhere in the world. Say you’re on the road (or have a salesperson on the road) and they need access to your database, by setting up the VPN client on their laptop, they can fire up that connection and have a SSLencrypted tunnel from their laptop directly to your firewall in the cloud keeping any data transmit from A-> B safe and secure.

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Tech Tips

Windows 7 Features You Should be Using

Whether you’re already using Windows 7 or are looking into it, Microsoft’s added a number of handy features that simplify computing and are cost effective (FREE!). Some of our favorites are below.

  • Backup – This feature takes a lot of work out of backing up and setting up a schedule. You tell it what to back up, to where, and how often; Windows takes care of the rest. This can be anything from a Flash drive (capacity permitting), external hard disk or NAS. No longer are 3rd party applications necessary for easy, effective, reliable backups.
  • HomeGroup – If you want to share files between computers, HomeGroup simplifies sharing of files and devices.
  • Windows Search – Type the file you’re looking for into search, within seconds Windows will have what you’re looking for found for you. This also integrates with Outlook so you can search for emails within the search box. You can even type in what you want to do, and windows will pop up with the appropriate help file or application. For example, type in “Change power settings” in the search and you’ll automatically be directed to the Power Configuration page. Typing “Remote” will bring up help topics and applications pertaining to remote access.
  • Gadgets – Information delivered directly to your desktop. This can be anything from live hardware utilization, news feeds, sticky notes, etc. Integrate just about anything seamlessly to your desktop. Explore the Windows 7 Feature page for a more complete list. Maybe next time you need to do something new or want a more efficient way to do something you’ve always done, see if Windows 7 has a built in solution for you.

Explore the Windows 7 Feature page for a more complete list. Maybe next time you need to do something new or want a more efficient way to do something you’ve always done, see if Windows 7 has a built in solution for you.

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