The Chip Merchant

Introducing TCM’s Referral Program

At TCM, we believe that referrals are the greatest form of flattery. If you know someone who is having worries about their IT, do them a favor and put them in touch with us.

We will pay you $25 for anyone that you refer to us that we get an appointment with. When your referral becomes a client (and has spent $1,000 or more), then we will pay you an additional $50, and give your referral a $100.00 friend discount.

Tech Industry News

New TCM Website

In the second half of 2010 we began the process of reaching out to our customers to let them know what The Chip Merchant is all about. For those who have been with us for the last decade or more, The Chip Merchant has been the place to buy memory, computers, and computer parts. But over the last few years we have gone through a transformation to become the service based organization that we are today.

What this means to our customer is that we are able to provide you with additional services, all with the same quality and reliability you have come to expect from our organization. For several months now, we have been telling you about upcoming changes in our website and our logo. These changes better reflect the type of company The Chip Merchant is today.

Over the next few days you will see us transform into the new TCM, a service based organization that aims to provide the small business with all their technology needs. We have enhanced our core business and expertise to transform from a hardware company to a service oriented solution provider. To illustrate, as a hardware company The Chip Merchant would offer hardware and services to replace a server for a customer, while the new TCM looks deeper at how the business has changed and what new challenges those changes pose to the customer, which in this particular example could translate into a collocated server, a virtual environment, or a cloud solution.

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Tech Tips

Customer Testimonal: Pykles Plumbing

“We are a small business, and as many other companies like us we fell behind on infrastructure and technology improvements over the years. TCM built a plan to support our organization, manage our old infrastructure, upgrade it, and implement newer technology as budget permits. In addition, and as part of their service, TCM took over support of a software package that is no longer upgradeable or supported by the vendor. TCM provides us with a comprehensive plan that addresses our needs and doesn’t burn a hole in my pocket. Also, with TCM’s hardware background we were able to combine software, hardware, and services into our plan. TCM also moves with technology, so they offer new services like cloud and virtualization to provide me with options when I am ready to make changes to my environment.

TCM support is a phone call away, and I am always able to speak with a live person immediately. Information is disseminated so even if the tech assigned to my account is unavailable, I am able to get support from someone else right away. Concerns are escalated quickly and decisions are made fast, so I am never left unsupported.”

I trust and highly recommend TCM.

Craig Pykles, Owner, Pykles Plumbing and Remodeling
San Diego, California