| Reliability: How reliably do think this company follows through on its commitments? |
93  |
|
Cost: How closely did your final total costs correspond to your expectations at the beginning of the transaction?
|
97  |
|
Order Accuracy: How well do think the product/service delevered matched your order specifications and quantity?
|
96  |
|
Delivery/Timeliness: How satisfied do you feel about the timeliness of the product/service delivery?
|
| 93 |
|
Quality: How satisfied do you feel about the quality of the product/service delivery?
|
92  |
|
Business Relations: How easy do you think this company is to do business with?
|
| 92 |
|
Personnel: How satisfied do you feel about the attitude, courtesy, and professionalism of this company’s staff?
|
94  |
|
Customer Support: How satisfied do you feel about the customer support you recieved from this company?
|
91  |
|
Responsiveness: How responsive do you think this company was to information requests, issues, or problems that arose in the course of the transaction?
|
| 91 |
